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Advance your career at Cengage

Cengage is the education and technology company built for learners. Confident students are successful learners, so we design tools that keep them moving toward their goals.

Working across the full spectrum of the education sector, from school foundations through to higher education, research resources (Gale), and online learning, Cengage has roles in many professional fields, including:

  • Content development and editorial 
  • eLearning platform implementation
  • Finance, IT, other shared services
  • Operations
  • Sales, marketing, and relationship management
  • Visual design and UX

Glassdoor’s 2018 Employees’ Choice Awards

Cengage global CEO, Michael Hansen, has been announced a ‘Top CEO’ in Glassdoor’s 2018 Employees’ Choice Awards, receiving a 96% approval rating by staff. Michael commented, “People like to come to work if they feel that their work has an impact … the difference between really liking where you work and coming to work to collect a pay cheque is the impact that you’re going to have… people here feel that we have an impact.” Join us in making an impact on the lives of students everywhere.

Learn more

To learn more about working at Cengage or to inquire about a position, please contact our friendly HR team at

Positions Available

Lead Learning Design and Content Development

Are you passionate about Education, Technology and People? Do you value work-life balance? Are you looking for a fresh start in 2021? Then read on…

What we are looking for;
A Lead Learning Design and Content Development who has experience working with content and designing/creating different types of learning, an experienced content development leader of product and/or process redesign learning experiences who can apply learning science and e-learning methodologies to products, courses and disciplines.
This position is an exciting opportunity for an exceptional individual to drive evidence-based, innovative, learner centric products that improve the learning outcomes and engagement experience of students and teachers.

You will collaborate with Product Management roles across the School and Higher Education/VET businesses plus key stakeholders in US Learning Design and Product Management teams, to ensure we deliver high-quality content and learner centric products. This senior position will be responsible for the daily activities, support, learning and development of all direct reports.
• Owns content strategy and product pedagogy/design for assigned products and discipline
• Analyses, designs, develops, and implements learning curricula and content with project team
• Lead the transformation of re-purposing existing content to meet the changing needs of users
• Measure and evaluates learning experience capturing and analysing metrics
• Contributes to the ongoing improvement of learning curriculum design standards, e-learning processes and learning science approaches
• Develop new learning solutions that focus on improving student and teacher experiences and learning quality
• Act as the advocate for student learning to ensure continuous improvement of products and learner outcomes
• Support, mentor and supervise a team of content managers

We also need you to:
• Collaborate closely with the Lead Content Management to standardise best practice for the team
• Have an ability to summarise complex topics for non-technical customers both verbally and visually
• Work with other content managers in implementing Agile development approaches where applicable
• Create and maintain process and project documentation

Cengage is a global business; your role will also be required to liaise with Agile coaching peers from our international offices to help implement best practice.

Your attributes:
To be successful in this role, you will ideally bring the following:
• Exceptional knowledge and understanding of learning methodologies and how to build a content strategy plan
• Proven experience in developing customer focused resources for teaching and learning that meet needs and challenges, and translating those to product and the value story for the learner
• Market awareness, including competition and curriculum developments and classroom practice
• Strategic mindset
• Experience in collaborating with cross functional groups to help execute on product vision and strategy
• Proven ability to balance experience and learner knowledge with data-driven insights to make impactful decisions
• Experience in measuring and evaluating learning experiences, capturing and analysing metrics
• A willingness to re-purpose content, test and iterate ideas in the market, to meet the changing needs of learners
• An ability to collaborate and work co-operatively with all in-house departments demonstrating mutual respect
• Extraordinary problem-solving skills; questioning the status quo and taking calculated risks to meet customers’ needs
• Excellent leadership, communication, and collaboration skills

What can we offer you?
• An attractive package including base salary plus superannuation
• Access to our Wellbeing Employee Assistance Program offering services in Mental Health and Wellbeing, Career Transition and Conflict Resolution
• Professional Development hub which includes access to online training courses
• Free access to onsite gym and end of trip facilities
• Myki Commuter Club
• Publisher’s and Staff Discount
This role is based in our Melbourne head office, however currently working from home arrangements are in place and in line with Victorian government guidelines.
This is a crucial and integral role and an exciting time to join Cengage. You will be starting at a time when you can make a significant impact to the organisation and influence the transformation of our digital and print products. A detailed job description is available on our website for interested candidates.

Closing Date: Wednesday 19 May 2021

Download Job Description

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If you'd like to be considered for a role that has not yet been advertised, please send us your current resume and cover letter that details the skills, experience and qualities that you would bring to Cengage.

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