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Advance your career at Cengage

Cengage is the education and technology company built for learners. Confident students are successful learners, so we design tools that keep them moving toward their goals.

Working across the full spectrum of the education sector, from school foundations through to higher education, research resources (Gale), and online learning, Cengage has roles in many professional fields, including:

  • Content development and editorial 
  • eLearning platform implementation
  • Finance, IT, other shared services
  • Operations
  • Sales, marketing, and relationship management
  • Visual design and UX




Glassdoor’s 2018 Employees’ Choice Awards


Cengage global CEO, Michael Hansen, has been announced a ‘Top CEO’ in Glassdoor’s 2018 Employees’ Choice Awards, receiving a 96% approval rating by staff. Michael commented, “People like to come to work if they feel that their work has an impact … the difference between really liking where you work and coming to work to collect a pay cheque is the impact that you’re going to have… people here feel that we have an impact.” Join us in making an impact on the lives of students everywhere.

Positions Available


Content Developer - Higher Education (2 positions)

At Cengage we set the bar higher to achieve the best possible outcomes for our customers by putting learning first. We embrace diverse thoughts and backgrounds and challenge ourselves and others for continuous improvement. We employ the best people to deliver innovative and sustainable educational solutions for our customers.

We wish to appoint two Content Developers to join our Higher Education division to work on our publishing program for the Australian and New Zealand markets. Reporting to the Content Development Manager these positions are based in South Melbourne, close to public transport and cafes, with gym access.

Responsibilites:
• manage the content development process for multiple print and digital products to ensure they meet market needs and provide effective and engaging learning experiences
• manage and motivate academic author teams to deliver high quality learning content and assets
• strategically commission authors for digital assets
• collaborate with cross-functional team members (including Production, Design, Digital, Permissions) to develop content and products that meet key market requirements and are delivered to budget and on time
• assist with in-depth market research programs, select reviewer panels and engage with reviewers
• build effective working relationships with a wide range of stakeholders

Qualifications and Attributes:
• relevant industry experience
• an excellent understanding of print and digital educational content development and production processes
• results focused with the ability to think strategically in alignment with business objectives
• good interpersonal skills and the ability to work collaboratively with key stakeholders, demonstrating friendly, transparent, and proactive communication
• good negotiating and persuasion skills
• excellent organisational and project management skills with the ability to manage a busy workload by prioritising urgent tasks
• strong problem-solving skills; questioning the status quo and taking calculated risks to meet customers’ needs
• ability to work autonomously as well as a close-knit team

These positions provide an excellent opportunity for anyone wishing to further their career in educational content design and development. Graduate qualifications and previous experience in the educational or publishing industry is preferred and this position requires a police check.

Closing Date: Monday 26th August 2019

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Experience Designer

The Experience Designer (ExD) is a research advocate, curious about users’ behaviour needs and priorities. The ExD works with business goals, objectives and hypotheses and determines user needs providing the business with recommendations based on these findings. The ExD presents research findings in an engaging way, comprised of oral, visual, and written reports.

Reporting directly to the Creative Director, as the business’s UX specialist, you are passionate about cultivating a human centric perspective within our business.

Responsibilites:
• Drive the define and discovery phase with project team members for product research
• Help to inform and influence product decisions with exceptional insights about our users and customers
• Identify the best method/s based on the project research goals and resources
• Understand the strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Understand the strengths and weaknesses of the current internal solutions and also competitor offerings.
• Understand and incorporate complex learning objectives and business requirements into the research and recommendations.
• Responsible for designing research plan with quantitative and qualitative research approaches outlined.
• Lead all aspects of research (planning, recruiting, moderation, analysis and reporting)
• Apply knowledge in human and the user-centered design process to product and service design
• Perform research to identify shifts in strategies within the Education industry. Provide recommendations for improvement and innovation
• Facilitate and design workshops with internal stakeholders and users
• Conduct user testing on our product prototypes (with interaction designer) and provide results/recommendations
• Take on board feedback to improve and enhance customer experience

Qualifications & Attributes:
• Degree in a relevant field of study (i.e. Experience/Interaction design, Digital Media, Communication Design, etc) and proven experience working in UX Research role, Experience Design and/or Interaction Design experience
• A portfolio that demonstrates exceptional design within a variety of product, digital experiences, and/or services
• Proven experience collaborating with cross-functional teams
• Strong presentation, communication and stakeholder management skills
• Actively seeks opportunities to expand knowledge and gain new skills
• Solid organisation and attention to detail
• Ability to work across multiple projects at different stages

This position requires a Working with Children check and is based in our Melbourne head office.

Closing Date: Friday 30th August 2019

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Financial Accountant (12-month Maternity Leave Contract)

At Cengage we set the bar higher to achieve the best possible outcomes for our customers by putting learning first. We embrace diverse thoughts and backgrounds and challenge ourselves and others for continuous improvement. We seek to employ the best people to deliver inspiring, innovative and sustainable educational solutions for our customers.

We are currently seeking an experienced Financial Accountant to join our Finance team for a 12-month maternity leave contract. Reporting to the Finance Manager, this full-time contract position is based in our Melbourne head office. This pivotal role has complete accounting responsibilities for the company to trial balance stage and will manage day-to-day accounting and business analysis.

Duties and responsibilities:
• Process end of month journals (including royalties) ensuring strict deadlines are met
• Audit preparation and assist external auditors
• Complete monthly Balance Sheet Reconciliations
• Preparation of weekly and monthly cash flow forecasts
• Administration and compliance review of corporate credit card expenses
• Ensure all processes are completed in line with internal compliance standards

Skills and experience:
• Proven accounting experience
• Technical accounting skills
• Strong reconciliation skills
• Ability to work collaboratively with key stakeholders, demonstrating friendly, transparent, and proactive communication
• The ability to work to and meet tight deadlines
• Meticulous attention to detail and ability to follow through
• Excellent problem-solving skills and the ability to manage complex tasks, thinking ahead and identifying future steps and consequences
• Ability to evaluate complex information and identify discrepancies and business implications
• Excellent organisational skills
• The ability to prioritise tasks
• Strong business relationships; building rapport and mutual respect

A Police Check is required for this position.

Closing Date: Friday 30th August 2019

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Publisher – Secondary (Languages)

At Cengage we set the bar higher to achieve the best possible outcomes for our customers by putting learning first. We embrace diverse thoughts and backgrounds and challenge ourselves and others for continuous improvement. We seek to employ the best people to deliver inspiring, innovative and sustainable educational solutions for our customers.

We wish to appoint a highly motivated Publisher to work in the Secondary School division. Based in our Melbourne office, you will be reporting to the Senior Publisher and leading the development of Language projects.

This is an exciting opportunity for an exceptional individual to develop their educational publishing experience with a relentless focus on our customers.

Responsibilites:
• work and collaborate with established authors
• identify and sign new authors to build your list
• research and develop manuscripts for core and supplementary components
• lead print and digital products through the editorial and production process
• support the promotion of your projects in the marketplace when required

Attributes:
• prior educational publishing experience, leading product development and project conceptualisation
• fluency in a European language is preferred
• teaching experience is an advantage
• excellent project management skills
• an understanding of current learning technologies and use in schools
• ability to work autonomously
• ambition to build on existing skills and publishing/teaching acumen, a willingness to challenge oneself and question the status quo
• an understanding of teachers’ and students’ requirements for their classroom resources
• proven ability to network and build relationships, demonstrating mutual respect and acceptance of diverse thoughts and backgrounds
• highly developed time management skills
• proven ability to work to budgets and schedules
• excellent presentation skills
• friendly, transparent, and proactive communication, negotiation and influencing skills
• an understanding of sales and marketing principles

The salary package offered will be commensurate with skills and experience. A detailed job description is available for interested candidates. This position requires a Working with Children check.

Closing Date: Wednesday 4th September 2019

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The Cengage Ethos

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