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Careers

Cengage Learning is one of Australia’s leading publishers and providers of learning solutions for the school and higher education markets in Australia and New Zealand. We publish a range of education resources written by Australian and New Zealand authors who are specialists in their field, as well as distributing international product for the school, higher education and library reference markets.

At Cengage Learning we make a difference to education through our creativity and engagement. We employ the best people to deliver inspiring, innovative and sustainable education solutions for our customers. 

Our vision is to lead the transition from print to value-added digital and custom solutions. We develop a deep understanding of our customers’ needs, capitalizing on synergies across our businesses and delivering innovative products and services that cannot be matched by our competitors. We aim to be the company that our customers think of first, that current and prospective employees see as a rewarding place to work, and that investors are happy to own.

Positions Available

Learning Consultant, NSW – Vocational Education and Training

Based in Sydney

The successful applicant will promote our range of educational solutions into a diverse and exciting mix of VET and RTO accounts via email, telephone and face-to-face calling. You will also liaise with key personnel in campus bookshops on a regular basis. This position is based in Sydney however some country travel will be required.

Responsibilities:
•Identify all new and untapped organisations within the market segment
•Meet with key decision makers and present our products
•Maintain and grow existing customers
•Develop leads and marketing strategies through extensive research and cold calling
•Achieve set sales targets and KPIs
•Maintain a CRM system

The successful applicant will need to be highly motivated, enthusiastic, have proven selling skills and demonstrate the ability to source new business through superior service.

Attributes:
•Proven success in sales
•Sound understanding of the VET / RTO markets
•Strong business relationship-building skills
•Outstanding written and oral communication abilities
•Advanced knowledge in the digital space/environment
•Demonstrated ability to drive a digital sales outcome
•Ability to work autonomously and contribute to a team
•A willingness to learn and grow your expertise
•A proactive and creative approach to selling
•Ability to follow up and close the sale

You will need to be entrepreneurial and be able to work independently, whilst also contributing to a strong team environment. Prior experience in the publishing, bookselling or educational sector will be well regarded. A tertiary qualification is highly desirable and a full driver’s licence is essential. A Police check will be required for this position.
An attractive package including base salary, superannuation, fully maintained company vehicle and tools of the trade, including iPhone and tablet will be offered plus an opportunity to earn a generous bonus.

Closing Date: Friday 10th March 2017

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Publishing Assistant - Higher Education


We are looking for an energetic, committed and enthusiastic Publishing Assistant to provide administrative and publishing support to our Higher Education publishing team. Based in our Melbourne head office, this exciting opportunity is ideal for anyone wishing to begin a career in publishing.

Responsibilities:
•assist the publishing team with administrative and publishing support
•market research
•database management
•meeting schedule organisation
•minutes, mail and paper distribution
•contract management ensuring they are signed and returned
•publishing queries

Attributes:
•the ability to prioritise tasks and work to deadlines
•good computing and administrative skills
•a willingness to complete routine clerical tasks, as well as publishing tasks of a more challenging nature
•a good eye for detail
•excellent written and spoken communication skills
•highly developed research skills
•the ability to liaise with authors
•the ability to work co-operatively with all in-house departments including sales, marketing, production and editorial

Graduate qualifications and previous experience in the book publishing industry will be well regarded.

Closing Date: Wednesday 22nd February 2017

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Audio Video Media Producer

What we need:
The Audio Video Media Producer will bring concepts to life, cultivating a bond between customer and product, take on briefs and transform them into intuitive, accessible and high-end products at the forefront of our industry. We are looking for a tech-savvy and solutions-focused producer with a deep, hands-on understanding of the development and delivery process.
You will primarily be responsible for creating, producing, editing and preparing videos for Cengage digital products. As part of this role the candidate will also be required to contribute towards live production, as well as motion graphics and animation.
You will take the time to understand our business needs and product requirements and work closely with content development teams across various publishing lists.

Responsibilities:
•Manage the Audio/Video life cycle workflow
•Plan with stakeholders to define deliverables, determine requirements, assign creative resources and help develop schedules
•Develop scripts, storyboards, create style guides
•Brief external vendors on project requirements
•Work with stakeholders to produce video
•Consult with stakeholders to determine audio / video requirements from recorded material
•Monitor audio / video quality deviations
•Design and create enticing motion graphics for video deliverables i.e. e-learning (instructional, explainer videos, author testimonials) and marketing promo demos
•Provide briefing, art directing and maintain standards and processes to assigned external vendors
•Ensure workflow processes, design technical guidelines, and file management procedures are adhered to

Required Skills:

•Advanced experience and demonstrated proficiency using industry standard software: such as Adobe Premiere (and or Fial Cut Pro), Adobe Audition, Adobe after effects, Adobe Creative Cloud, Media Encoder
•An understanding of technologies relating to videography, lighting, audio recording, captioning / transcription, and direction
•An understanding of video streaming and transcoding techniques
•The ability to optimise the delivery of user experiences efficiently
•The ability to manage multiple projects in a fast-paced, environment
•Meet set deadlines
•Excellent project management skills
•The ability to build consensus and work effectively within a cross-departmental team
•Work collaboratively with key stakeholders
•Strong problem solving and analytical skills with a meticulous attention to detail
•Exceptional communication and organisational skills
•Strong initiative and the confidence to use it when dealing with conceptual work as well as when troubleshooting

This position would be ideal for an enthusiastic individual who has had similar work experience; a tertiary qualification would be desirable. This position will require a Working with Children check.

Closing Date: Friday 3rd March 2017

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Digital Platform Tester


The Digital Platform Tester will have a multi focused role from writing user stories for product improvements to testing what is delivered from our outsourced vendors. They will have the opportunity to lead the testing strategy and develop processes to set the standard for our products.

Responsibilities:
•Capture what is required: accurately gathering requirements and clearly describing what needs to be delivered and how it is accepted
•Ensure what is required is then delivered: writing test cases and acceptance criteria, defining project definition of done, test execution, exploratory testing, test reports, test plans, defect logging and management
•Find and manage testing service providers when appropriate
•Establish, implement and maintain a testing strategy, processes and tools to improve the quality of delivery solutions and to reduce manual workload relating to testing

Desirable Credentials:
•Appropriate qualification and / or experience in digital testing
•Proven abilities in core testing activities: writing test cases, test execution, exploratory testing, test reports, test plans and defect logging and management
•Proven abilities in core Business Analysis activities: conducting workshops, requirements gathering and writing clear functional requirements
•Significant experience of working with internal stakeholders, project managers, designers (UX and visual) and third party vendors
•Experience and understanding of: software development lifecycles (e.g. Agile, Waterfall, Iterative); project management processes (e.g. planning, estimation and retrospective reviews)
•Experience working with: development technologies (e.g. PHP/.NET, SQL, HTML, CSS, JS); API testing (e.g. REST, SOAP) on a range of complex applications such as eCommerce, content consumption, content authoring, marketing and content management systems; a range of operating systems and platforms such as native iOS/Android, browser and Windows and Mac desktop

Attributes:
•Willingness to change and learn new skills
•Ability to work with a diverse range of internal and external stakeholders
•Ability to complete tasks in a timely manner
•Positive and enthusiastic with the ability to build effective working relationships
•Autonomous (can manage their own time and activities)
•Assertive (ability to assert views constructively and persuasively)

Candidates will need to have appropriate tertiary qualifications.

Closing Date: Friday 24th February 2017

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Senior Developer

What we need
The Senior Developer will bring concepts to life, cultivating a bond between customer and product, take on briefs and transform them into intuitive, accessible and high-end products at the forefront of our industry.
You will take the time to understand our business needs and product requirements and work closely with content development teams across various publishing lists. You will also collaborate closely with the Creative Group members including Digital Learning Architect, Interaction Designer, Experience Designer and visual designers throughout the digital process to project manage and create engaging products that students love to use.

Responsibilities:
This position will be responsible for the development of application, web and template (CMS) based solutions. You will:
•Develop, implement and ensure quality assurance of digital products
•Collaborate and lead the development of interactive websites and other digital products
•Maintain a library/repository of resources and frameworks
•Ensure thorough testing of digital products to ensure you and your colleagues work is at a high standard
•Collaborate with a cross-departmental team to deliver all assigned projects
•Work towards and ensure projects are managed on time and within budget
•Participate in strategic reviews (PIRs), research and development projects (pilots)

Required Skills:
•Advanced experience in HTML, CSS, JavaScript, JSON, JQuery and a variety of front end libraries
•Moderate to advanced skills in PHP (preferably Laravel) and MySQL
•An interest in learning Python, Ruby and Perl
•Proven knowledge of game and revision based learning
•Ability to write clear documentation
•Advanced knowledge and demonstrated experience of at least one web scripting language
•Proven programming development experience
•Ability to optimise the delivery of user experiences efficiently
•Ability to manage multiple projects in a fast-paced, environment and meet set deadlines
•Excellent project management skills
•Ability to build consensus and work effectively within a cross-departmental team
•Work collaboratively with key team members, clients, vendors and other key stakeholders
•Strong problem solving and analytical skills with a meticulous attention to detail
•Exceptional communication and organisational skills
•Strong initiative and the confidence to use it when dealing with conceptual work as well as when troubleshooting
•Web design experience is a bonus, but not required

This position is based in our Melbourne head office and would be ideal for an enthusiastic individual who has had similar work experience.

Closing Date: Friday 3rd March 2017

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Visual Designers (two positions available)

What we need:
We are currently seeking two Visual Designers to join our award winning creative team.
The Visual Designer will bring concepts to life, cultivating a bond between customers and brand; take on briefs and transform them into intuitive, accessible and high-end visual solutions, placing our products at the forefront of our industry. You will also anticipate our users’ needs and ensure the final visual solution achieves the desired requirements.
You will take the time to understand our business needs and product requirements and work closely with content development teams across various publishing lists. You will collaborate closely with the Interaction Designer, Experience Designer and Solution Design Manager throughout the solution design process to project manage and create innovative, usable, visually engaging products that students love to use.


Responsibilities:
•Modify web/app wireframes and layouts and include elements like icons, infographics, logos, graphics, fonts to offer the required visual solution
•Produce visual designs for the digital environment space
•Present visual layouts with all key elements to stakeholders for approval
•Produce brand standards and style guides for creating interactive, user-centric products both print and digital
•Play a key role in defining brand’s unique style and voice
•Create and deliver visually engaging innovative web-based and mobile products
•Present visual layouts with all key elements to stakeholders for approval
•Provide proof of concept work
•Assign freelancers to titles / projects and provide briefs and art direction

Qualifications, knowledge and skills:
•Degree in Design (e.g. graphic, visual communications) or equivalent practical experience in a related field
•Proven UI or Visual Design experience
•Strong Graphic Design background in print product (book / magazine production an advantage)
•Proficiency in both graphic design, digital art, with a sensitivity to typography, colour, layout
•Deep understanding of information design, gestalt and design principles
•Strong technical knowledge to produce print product
•An understanding of front end developers’ work and coding languages
•Strong product branding skills
•Exceptional visual messaging and communications skills
•Ability to manage time wisely across projects and competing priorities and meet agreed deadlines
•Proficient in all Adobe Creative Suite software (InDesign, Photoshop, Illustrator, Acrobat •High ability using Sketch and InVision (or equivalent prototype software that allows Sketch integration) and designing to web standards
•Strong, demonstrated understanding of innovative, user-centered interface and information design
•Visual design sensibilities relating to applying a brand to digital experiences
•Experience working with web or mobile apps
•An understanding of flexible grids and layouts, images and the use of CSS attributes

These positions require a Working with Children check and are based in our Melbourne head office.

Closing Date: Friday 24th February 2017

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Interaction Designer

What we need:
The Interaction Designer will envision how people experience our products and bring that vision to life in a way that feels inspired and cutting edge. In the Interaction Designer role, you’ll take on briefs and transform them into intuitive, accessible, easy-to-use designs, and high-end visual solutions, placing our products at the forefront of our industry and also ensuring the final visual solution meets internal and external stakeholder requirements.
You will collaborate closely with the visual designers, Experience Designer and Digital Learning Architect throughout the solution design process and anticipate user needs (through research), advocate for them and ensure the final product achieves the desired learning outcomes.
The Interaction Designer will understand our business needs and product requirements by working with content development teams across various publishing lists to create innovative, usable, visually engaging products that students love to use.

Responsibilities:
•Produce visual representations / layouts (storyboards, wire-frames and user stories) that effectively communicate interaction and design ideas based on briefs / requirements from the Digital Learning Architect and Experience Designer
•Create mockup sketches and wireframe layouts, testing prototypes to gauge the usability of new and existing products and make constructive suggestions for change
•Collaborate with visual designers to incorporate the visual identity Validate design concepts with stakeholders
•Help build intuitive product
•Provide proof of concept work
•Present visual layouts with all key elements to stakeholders for approval
•Iterate design solutions for various audiences, including internal and external stakeholders efficiently and thoughtfully
•Participate in strategic reviews (PIRs), research and development projects (pilots)

Qualification, knowledge and skills:
•Degree in Design (e.g. graphic, visual communications) or equivalent practical experience in a related field
•Proven UI/UX Design experience
•Proficient in Sketch, InVision (or equivalent prototype software that allows Sketch integration) and designing to web standards
•Strong, demonstrated understanding of innovative, user-centered interface and information design
•Visual design sensibilities relating to applying a brand to digital experiences
•Knowledge working with web or mobile based technologies such as HTML, CSS, JavaScript would be an advantage

This position requires a Working with Children check and is based in our Melbourne head office.

Closing Date: Monday 27th February 2017

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Experience Designer

What we need:
The Experience Designer will inform, improve and validate our product development through quantitative, qualitative and observational research. Ascertain or disprove assumptions through testing and research to assist in understanding our users’ requirements, needs and goals.
You will acquire information about project requirements from stakeholders, test designs throughout the development phases of the product lifecycle and give insight and context into the solution design phase. The position requires you to take the time to understand our business needs and product requirements by working with content development teams across various publishing lists.
You will collaborate closely with the Digital Learning Architect, Interaction Designer and visual designers to communicate scenarios, end-to-end experiences and interaction models to relevant stakeholders.


Responsibilities:
•Conducts user research and provides recommendations
•Evaluate features on existing product contributing to user experience
•Provide expertise and guidance by offering improvements
•Drive product strategy and development in collaboration with our content developers
•Collaborate with other team members and stakeholders on product vision based on research
•Liaise closely with Interaction Designer / Digital Learning Architect to profile personas, user stories, build prototypes and test concepts
•Test concepts provided by feedback results and the Interaction Designer
•Organize and conduct user groups to validate product concepts
•Collect and analyse feedback (through surveys, interviews and focus groups)
•Help build / contribute to in-house processes and workflows

Qualifications, knowledge and skills:
•Degree in Design (e.g. graphic, visual communications) or equivalent practical experience in a related field
•Proven Experience Design and/or Interaction Design experience
•Experience conducting user research through testing groups
•Strong, demonstrated understanding of innovative, user-centered interface and information design
•High level technical knowledge of user research management and testing tools
•Knowledge of Sketch, InVision or other prototyping software
•Visual design sensibilities relating to applying a brand to digital experiences
•Basic experience working with web or mobile based technologies such as HTML, CSS, JavaScript would be an advantage
This position requires a Working with Children check and is based in our Melbourne head office.

Closing Date: Monday 27th February 2017

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Sales Director, Gale - Australia, New Zealand and South East Asia


Gale is a world leading provider of research resources including digital archives, databases, eBooks, print and microfilm. We deliver quality resources to School, University, State and Public Libraries to inspire innovation and an enhanced educational experience. Gale is a Cengage company. Cengage is a leading educational content, technology and services provider.

We seek to employ the best people to deliver our inspiring, innovative and sustainable educational solutions for our customers. We wish to appoint a Sales Director based in our Melbourne head office reporting to the SVP, Managing Director, Gale International.

The successful candidate in conjunction with the SVP, Managing Director, Gale International will develop and implement a coherent sales and marketing strategy and effectively manage the ANZ and SEA sales, marketing and training teams, meeting the company’s goals for revenue and profit across Library Reference product portfolios. The candidate will also be responsible for managing key consortia relationships, agents and distributors to maximise sales within the territories.


RESPONSIBILITIES:
• Achieve revenue, profit and cash targets from both indigenous and import sales
• Effectively manage, lead, recruit, and develop a high performing sales team
• Contribute to the development of a coherent sales and marketing strategy
• Effectively implement sales, business and marketing strategy
• Identify and contribute to the genesis of new business development opportunities
• Be an essential part of the international sales management group
• Manage all areas of expenditure
• Ensure compliance with company and legal regulations
• Build strong relationships with internal and external customers

ATTRIBUTES:
• Extensive knowledge of the Library Reference market in the designated territories
• Proven educational publishing industry sales experience in a managerial position
• Track record in delivering high sales performance
• Proven success in managing sales teams in ANZ & SEA
• Proven success in a senior strategic role for Library Reference market portfolios
• Extensive knowledge of the ANZ & SEA educational publishing markets
• Proven track record in developing a successful sales team
• Proven ability to lead and build a team through change
• Ability to collaborate with colleagues at all levels and across business units/geographically
• Excellent interpersonal, negotiation and communication skills
• Ability to travel interstate and overseas as required

An attractive package including base salary, superannuation, vehicle allowance and tools of the trade, including iPhone, iPad and tablet will be offered plus an opportunity to earn a generous bonus. A detailed job description is available upon request.

Closing Date: Tuesday 28th February 2017

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For a detailed job description please email your request to aust.employment@cengage.com
Production Controller - Backlist

12-month Maternity Leave Contract

We are seeking to appoint a highly motivated, efficient and enthusiastic Production Controller. This 12-month maternity leave contract position is based in our Melbourne head office and reports to the Team Lead – Reprints and Export

Your responsibilities will include::
•project manage the end-to-end production process for print and digital products
•project manage content corrections for digital product by using the job-ticketing system (JIRA)
•deliver on schedule, to specifications and within budget
•work collaboratively with internal stakeholders
•ensure that all projects conform to the production requirements
•prepare, track and maintain the project schedules within FileMaker and Bookmaster
•ensure all content corrections (print and digital) are archived in conjunction with in-house requirements

You must be able to demonstrate:
•proven project management experience
•your ability to think laterally and creatively
•an understanding of the publishing process, for both print and digital product
•multi tasking and time management skills
•experience using Windows Excel, Word, Outlook, AS400, Jira and FileMaker Pro
•your analytical and problem solving abilities
•attention to detail

This is an excellent opportunity to join our enthusiastic and dedicated team, who are at the forefront in the use of digital technology in developing resources for the educational market. Excellent communication and organisational skills, and the ability to manage deadlines are essential. The successful candidate will be a team player who can hit the ground running and oversee a growing list of projects.

Closing Date: Friday 3rd March 2017

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