skip to main content

Advance your career at Cengage

Cengage is the education and technology company built for learners. Confident students are successful learners, so we design tools that keep them moving toward their goals.

Working across the full spectrum of the education sector, from school foundations through to higher education, research resources (Gale), and online learning, Cengage has roles in many professional fields, including:

  • Content development and editorial 
  • eLearning platform implementation
  • Finance, IT, other shared services
  • Operations
  • Sales, marketing, and relationship management
  • Visual design and UX




Glassdoor’s 2018 Employees’ Choice Awards


Cengage global CEO, Michael Hansen, has been announced a ‘Top CEO’ in Glassdoor’s 2018 Employees’ Choice Awards, receiving a 96% approval rating by staff. Michael commented, “People like to come to work if they feel that their work has an impact … the difference between really liking where you work and coming to work to collect a pay cheque is the impact that you’re going to have… people here feel that we have an impact.” Join us in making an impact on the lives of students everywhere.

Learn more

To learn more about working at Cengage or to inquire about a position, please contact our friendly HR team at aust.employment@cengage.com



Positions Available


Transport Operations Coordinator

What we are looking for:
We are seeking to appoint an experienced and enthusiastic Transport Operations Coordinator for a permanent full-time position. You will be based in our Melbourne head office, however currently working from home arrangements are in place with the opportunity to utilize the office.

This is an exciting opportunity for someone who has outstanding customer service and administration skills and has a strong background and experience in the transport industry. We require a dedicated team member who is technically savvy, enjoys liaising with suppliers, customers, internal stakeholders and has a friendly but confident manner.

Responsibilities:
• Work on all transport related processes and issues across our Australian domestic and NZ deliveries, including outbound consignment DATA validation, customer facing queries, delivery issues and delays
• Manage communications with internal stakeholders and customers
• Build and maintain a relationship with transport partners across all transport services
• Manage daily reporting and follow up appropriately
• Manage and maintain customer returns
• Ensure efficient movement and accounting of all customer deliveries from our third-party warehouse, directly to customers
• Ensure effective and cost-efficient delivery within set KPI’s

Skills
• Proven experience in a similar domestic transport environment, logistics and distribution services
• Self-motivated and ability to demonstrate initiative
• Ability to work collaboratively with key stakeholders, demonstrating friendly, transparent, and proactive communication
• Strong customer service skills
• Attention to detail and analytical skills
• Excellent organisational skills
• Ability to work independently and as part of the team
• Sound understanding of warehouse operations and shipping procedures
• A positive attitude to problem-solving, questioning the status quo and willingness to take calculated risks
• Prior experience or knowledge of the publishing industry would be highly valued

What we can offer you:
• Access to our Wellbeing Employee Assistance Program
• Professional Development hub which includes access to online training courses
• Free access to onsite gym and end-of-trip facilities
• Myki Commuter Club
• Publishers and staff discount

The position operates on a 37.5-hour week rostered between the hours of 7.00am to 5.00pm, Monday to Friday, when the customer service centre is operational.

Closing Date: Fri 8 July 2022

Download Job Description

Apply Now 


Learning Consultant – Vocational Education and Training Based in Perth

Cengage is a leading educational content, technology, and services company for the higher education, vocational, school, professional and library markets. We provide superior content, personalised services and course-driven digital solutions that accelerate student engagement and transform the learning experience. We are part of a large global publishing group and have a successful local publishing program.

At Cengage we strive to set the bar higher to achieve the best possible outcomes for our customers by putting learning first. We embrace diverse thoughts and backgrounds and challenge ourselves and others for continuous improvement. We seek to employ the best people to deliver inspiring, innovative and sustainable educational solutions for our customers.

What we’re looking for
The successful applicant will promote our range of educational solutions into a diverse and exciting mix of VET and RTO accounts. You will also liaise with key personnel in campus bookshops on a regular basis. This position is based in Perth however some country travel will be required.

Ideally, we are looking for a team player with exceptional interpersonal skills and the ability to work collaboratively with key stakeholders, demonstrating friendly, transparent, and proactive communication. Applicants must be self-motivated and have extraordinary problem-solving skills; questioning the status quo and taking calculated risks to meet customers’ needs

Responsibilities:
• Identify all new and untapped markets within a designated territory
• Meet with key decision makers and present our products
• Maintain and grow existing customers
• Develop leads and marketing strategies through extensive research and cold calling
• Achieve set sales targets and KPIs
• Maintain a CRM system

The successful applicant will have proven selling skills and demonstrate the ability to source new business through superior service.

Attributes:
• Proven success in sales
• Sound understanding of the VET/RTO markets
• Strong business relationship-building skills
• Outstanding written and oral communication abilities
• Advanced knowledge in the digital learning space/environment
• Demonstrated ability to drive a digital sales outcome
• Ability to work autonomously and contribute to a team
• A willingness to learn and grow your expertise
• A proactive and creative approach to selling
• Ability to follow up and close the sale

You will need to be entrepreneurial and be able to work independently, whilst also contributing to a strong team environment. Prior experience in the publishing, bookselling or educational sector will be well regarded. A tertiary qualification is highly desirable and a full driver’s licence is essential. A Police check will be required for this position.

What we can offer you?
• Access to our Wellbeing Employee Assistance Program offering services in Mental Health and Wellbeing, Career Transition and Conflict Resolution
• Professional Development hub which includes access to online training courses
• Publisher’s and Staff Discount

An attractive package including base salary plus superannuation, car allowance and tools of the trade, including iPhone and tablet will be offered plus an opportunity to earn a generous bonus.

Applications close 8 July 2022.

Download Job Description

Apply Now 

Get in touch

If you'd like to be considered for a role that has not yet been advertised, please send us your current resume and cover letter that details the skills, experience and qualities that you would bring to Cengage.

Send us your resume


The Cengage Ethos

Need more information?

For all other enquiries about Cengage, please contact our friendly customer service team
Contact us