When will I receive my order?
Orders are dispatched from our Sydney warehouse. Delivery times will depend on whether your item(s) are currently in stock. Orders received before 12pm AEST will commence processing the following working day.
The approximate delivery times below include packing and dispatch.
IMPORTANT UPDATE: Due to the ongoing impact of COVID-19 on transport and delivery services around the country, some orders will take a few extra days to reach you. We apologise for the inconvenience and thank you for your understanding during this time
Location | Metropolitan Areas | Country Areas |
NSW | 3 working days | 3 - 5 working days |
ACT | 3 working days | 3 working days |
VIC | 3 working days | 4 working days |
QLD | 3 working days | 4 - 9 working days |
SA | 4 working days | 5 working days |
TAS | 6 working days | 6 - 7 working days |
NT | 8 working days | 7 - 9 working days |
WA | 6 working days | 7 - 10 working days |
NZ - North Island | 5 working days | 5 - 8 working days |
NZ - South Island | 6 working days | 6 - 9 working days |
If your order has not been received within the above time frames, please contact Customer Service and quote your order number.