Cengage continues to actively monitor the COVID-19 situation around the world. The health and safety of our employees, and business continuity for our customers, are paramount. To that end, we have activated a cross-functional, rapid response team to ensure business operations continue across a range of possible scenarios. We are working hard to fully support our customers and workforce during this unprecedented period.
During this challenging time, Cengage is working to support customers who are already using Cengage resources to assist them with the growing need to offer online delivery of their courses and resources so that students can continue working toward their goals.
Each of our businesses – Higher Ed, Foundation-12, Export and Gale – are taking a tailored approach based on the individual circumstances of their customers. For example, our School division is working closely with our customers to ensure teachers and students can access our rich online resources as they transition learning from schools to home, and our Higher Education division is supporting customers to utilise existing digital resources and to rapidly scale eLearning in order to reach more students.
Given the categorisation of COVID-19 as a pandemic by the World Health Organization, we have transitioned our employees to work remotely. To ensure the health and wellbeing of our staff and customers, our sales teams have been directed to discontinue face-to-face meetings with customers and will instead meet via video-conferencing platforms and telephone. We have cancelled all business travel.
The Cengage response team is regularly reviewing updated guidance from the World Health Organization, the Centers for Disease Control and Prevention (CDC), and local government authorities, and we will adapt our response as needed.
We do not presently know how long these arrangements will remain in place and will be guided by local government and health authorities in that regard. Please check the links below for the latest information.
New Zealand https://www.health.govt.nz/our-work/diseases-and-conditions/novel-coronavirus-2019-ncov
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