We’re excited to announce that we have partnered with
Toll as our new third-party warehouse and transport provider. As a result, you
will see some exciting changes to your Cengage deliveries from 17 September
Warehouse transition period
We have been working hard to ensure that we can process
your orders without disruptions during this change. To facilitate this, you may
receive your Cengage deliveries from either Toll or DHL over the next few
Packing list included with goods
A packing list will now be included with your orders.
Your packing list will only show which items have been shipped in your order
along with important details such as your purchase order number (if applicable)
and Cengage account number. Any out-of-stock items
will not appear on your packing list.
Invoices sent via email
We believe that reducing our environmental footprint is
important. Invoices will no longer be shipped with Cengage deliveries. Your
invoice will be emailed to your nominated email address when your order is
dispatched from our warehouse. Any out-of-stock items will appear on your
invoice with an E.T.A.
Not sure if your email address is up-to-date in our
records? Contact our Credit team at
ensure your email address is up-to-date.
Thank you for choosing Cengage,
Cengage Customer Service
Phone 1300 790
853 (AU) / 0800 449 725 (NZ)