Purchasing
How do I buy a subscription?
How long is my subscription for and how do I renew my subscription?
Subscriptions include 12 months’ access. If you renew your subscription any time during your subscribed 12 months (done via the ‘renew’ button from the subscriptions page), an additional 12 months will be added to the end date of your existing subscription.
If your subscription expires before you renew, don’t worry, you can re-activate the subscription from the subscriptions page using the ‘re-activate’ button. In this scenario the new subscription will expire 12 months from the date of re-activation.
How do I add more students to my subscription?
If you are a premium subscription customer, you will have purchased a certain number (min 10) of students when you first acquired the subscription. To increase the number of students that have access, you can do so via the dashboard page (go to subscriptions page, then choose the ‘manage’ option). On the dashboard there is a ‘add students’ option.
The cost of the additional students will be pro-rated proportionally to how long your subscription has to run. For instance, if you added 10 more students (each student currently costs $10 per year for a full year) and you had exactly 6 months left to run on your subscription, you will pay 50% of $10 per student, i.e. $50 for 10 extra students.
Starter subscription customers – Your subscription is fixed at one user only. If you wish to have more users, please purchase a premium subscription. If you have any questions about this please contact customer service.