Our records show your account is still using the @edumail.vic.gov.au email domain. Given the change to this email domain in 2020, we suggest it would be a good idea to update this to your new @education.vic.gov.au email address.
Please note, we are making this request to try and prevent duplicate accounts being created. For instance if you were added to one of our subscription products by another teacher and they used your @education.vic.gov.au email address, it would create a new account. We will not be using your new email address for marketing purposes.
You must first logout before you can change your location setting. Do you wish to logout?
Subscription type
Student Licences
Book Access
Expiry
Please select one of the options below so we can get you up and running as soon as possible.
Our friendly customer service team are on hand help no matter what your query. If you have an existing order you’d like to track, or simply don’t know who to contact, you’ve come to the right place.
Phone AU 1300 790 853
Email anz.customerservice@cengage.com
Hours 8am – 5pm (ADST), Mon to Fri
For technical queries, our highly experienced technical team is on hand to help. Please be sure to include full details of the products and/or services you’re using to ensure a quick resolution.
Email anz.techsupport@cenage.com
Hours 8am – 5pm (AEST), Mon to Fri
Our team of Secondary Education Consultants have a wealth of knowledge about our products and can help tailor a resource package for you.
To set a Consultant, you must first be logged into your user account.
Head to the link below for NelsonNet how-to videos on setting up an account, requesting a title and navigating your resources